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MedPage and Everyday Health

Wednesday, December 15th, 2010

Congratulations to Bob Stern and all of the other team members at MedPage Today.  The company has been acquired by Everyday Health, Inc., resulting in a successful outcome for all shareholders, including Bob, the investors, and a good number of employees.

MedPage gathers information from conferences, medical journals and others sources.  It then quickly converts that content into news that is written with a medical sophisticated and brevity that is appreciated by busy doctors.  News is distributed by the company’s website, mobile apps and emails.   The MedPage organization draws on a unique combination of deep medical knowledge and news-room-like production capabilities.  We think the staff are some of the best reporters and writers in the medical world, and that belief is supported by a number of industry awards that MedPage has received.

The MedPage story has many interesting elements, but let me highlight just a couple.

First, while MedPage is a sophisticated digital media company, some of its primary competitive advantage reminds me more of a bricks-and-mortar company than an Internet company.  MedPage has put together a talented team and developed a well-oiled news machine that would be difficult for even well capitalized competitors to emulate.  While many investors including me tend to focus on network effects, data assets, and other competitive advantages that are digitally oriented, MedPage built something defensible through superior processes and talented people.  MedPage is a great reminder that competitive advantages for Internet company can be derived in a number of different ways.

Second, MedPage is a fantastic example of a capital-efficient company.  MedPage required only $2.1 million of capital to become profitable and generate a very successful outcome for its founders and investors.  The company’s decision a few years ago to not pursue more capital has paid off very well for its shareholders.

We wish Bob and the rest of the MedPage team well in this next chapter.

@facebook – Ambitious Plans

Monday, November 15th, 2010

I just went to eBay to try to buy an early invite to facebook’s new messaging service, referred to as @facebook.com.  There is only one invite being sold, and the current bid is $300.  It will be interesting to see the market for early invitations.

Anyway, I think the most interesting aspect of @facebook is that emails from other email systems would initially go to the “other” box, along with bulk emails, etc.  This seems to be an ambitious plan by facebook to drive everyone to use its messaging system, because the subtext is “If you are not using the facebook platform to message someone’s facebook account, then you might get lost in “other.”

Online-to-Offline Commerce

Saturday, October 30th, 2010

There’s a tremendous amount of momentum for solutions that drive online-to-offline purchases.   While entrepreneurs have been trying to tap this huge market for years, my sense is that the tipping point for a full-court press was crossed at some point in the last year or two as the buzz around mobile skyrocketed.  It will be interesting to see the solutions that arise.  Here is one good article that came from TechCrunch.

MediaMath Mention

Tuesday, October 26th, 2010

Congratulations to Joe Zawadzki of MediaMath for being cited as one of the most exciting technology executives in New York.

Good Article on Steve Jobs

Friday, October 22nd, 2010

Good article here.

Best Short Film from an Early-Stage Company

Thursday, October 14th, 2010

FMYI has the best short film / video that I have seen from an early-stage company.

Authority and Empathy

Thursday, August 26th, 2010

The Wall Street Journal recently produced an article titled “The Power Trip.“  The gist of the article can be found in two points.  First, contrary to what many may think, studies show that power tends to flow towards nice people.  “People give authority to people they genuinely like.”  Second, once individuals are in a position of power, they often stop exhibiting the qualities of empathy that helped them obtain power in the first place. “It’s an incredibly consistent effect,” says Berkeley psychologist Dacher Keltner.  “When you give people power, they basically start acting like fools.”

The article is a good one, full of thought-provoking content.

I have been thinking about this article in large part because it seems to apply to investors.  I have been investing in public and private companies for more than 15 years, and I continue to be struck by the arrogance and lack of empathy exhibited among investors.  Some of the reasons may be somewhat forgivable:  reacting to being burned by previous slick stories, managing information overload, etc.  But I think a dominant contributor to investors’ self-absorption traces back to some of the factors mentioned in this Wall Street Journal article.  Investors feel a certain sense of power and simply forget to have empathy for individuals who are sweating it out “in the arena,” as Teddy Roosevelt once said.  And that is one of the most unfortunate aspects of the investment world.

More on “The Web is Dead”

Thursday, August 19th, 2010

A couple of days ago I noted that Chris Anderson has written a fantastic article.  Let me clarify and explain my thinking.

I believe the title of the article is distracting.  The Web is certainly not dead.  But I think Chris has identified an important new trend.  For years investors have embraced the belief that the long-term trend for the Internet is towards openness and “free” content.  We are now seeing, however, semiclosed platforms like Apple and Facebook that are thriving.  Furthermore, consumers seem to be showing more willingness to opt for a paid, high-quality experience delivered via an app or other platform over a free, lower-quality experience delivered via a browser.  For example, my 11-year-old step son said to me last week while I was using my iPad,”Why are you getting your email through a browser?  You should use the Google app.”  Regardless of whether the Google app provides a significantly better experience in this particular case, I was struck by the fact that his instinct was to automatically elect for an app over a browser experience.

The Web is not dead, but I think Chris Anderson’s article should make us wonder if we are seeing an important turning point in the Internet.  This trend, by the way, would shift the power a bit more towards publishers, creators and intermediaries that are trying to be paid for what they produce.

Fostering Flexibility for Mothers

Thursday, August 19th, 2010

On Fred Wilson’s blog, Tereza Nemessanyi has an op ed piece on the difficulty that women entrepreneurs face when trying to get funded by venture firms.  She writes:

“Recent studies by the Kauffman Foundation and venture capitalist Cindy Padnos of Illuminate Ventures show high-tech businesses with women in leadership outperform the rest. They are more capital efficient, launching with 30%-50% less capital, generate 12% higher revenues, and have lower failure rates.

If women are so good at starting businesses, then why does it take them longer to start one? Well, according to a Tampa University study, women are bitten by the entrepreneurial bug later than men. Our startup sweet spot is between the ages of 35 and 45 — after we’ve finished school, gained professional experience, had children, and transitioned out of the early “interruption parenting” years. We are eager to apply what we know, to create new businesses on our own terms.”

I looked into applying to [incubator] Y Combinator. They require a three-month relocation to the Valley. Trouble is, I’m a 40-year old suburban wife and mother of two young kids from the New York. So no can do.”

I agree that mothers represent an untapped business resource and that many of our institutions are not set up to address the inherent needs that mothers have for flexibility.  This applies to both entrepreneurs and members of larger organizations.   I like the creativity being shown by FlexPaths and others to help change our institutional processes to include a broader set of entrepreneurs and workers.

Fantastic Article

Wednesday, August 18th, 2010

I think Chris Anderson’s piece titled “The Web is Dead” is the best article that I have read about the Internet in years.  He captures the move away from yesterday’s belief that the openness of the Web trumps almost all closed systems to today’s recognition that consumers value well-designed, high-performing semiclosed platforms that are connected by the Internet.  This is a big shift.  Here is a link to the article.